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ID verification is required to avoid scams and keep the neighborhood safe. It also adds an extra layer of security by making sure no one however you links your payment details such as your checking account or credit/debit card. As part of our commitment to stay the most relied on cryptocurrency platform, all IDs should be confirmed through the Coinbase website or mobile app.
When publishing your photo ID: Ensure that your document is valid and not ended, without hole punches or other adjustments Guarantee your file remains in a well-lit location without glare. Natural sunshine is finest Photo the entire document and avoid cutting off any corners or sides Guarantee the ID is totally visible and in focus Use the Chrome browser to finish the confirmation If having difficulty with the cam on a desktop or notebook computer, attempt choosing “Mobile Electronic camera” throughout the confirmation procedure.
In some instances you can use the mobile app to finish the ID confirmation step utilizing your phone’s electronic camera. The ‘Identity Confirmation’ section can be found under ‘Settings’ in the app Make sure the app or program you utilize to take the pictures does not include any logos or watermarks Do not obfuscate any info on the ID If you slip up, refresh the page to reboot the process.
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We are not able to accept United States passports For consumers outside of the US, we are unable to accept scanned or otherwise conserved image files. If you do not have a web cam on your computer, in the majority of instances the mobile app or Mobile Camera choice can be used to complete this action.
Make sure the light is originating from in front of you, not behind you, such that your face is plainly noticeable without backlighting Face the video camera straight and include from your shoulders to the top of your head, comparable to a passport or ID photo Utilize a plain wall as a background if possible Do not wear sunglasses or hats If you are using glasses in your ID picture, use them in your selfie photo.
When you see this, please wait 15 minutes and try to validate once again. If there is a larger concern we’ll be sure to update with the most recent info. In some cases, we require an additional verification in order to make it possible for or continue trading services. This extra verification must be begun from the site at To alter the nation on your Coinbase account, go your ID document is provided by a nation other than the nation you are a citizen of, it may not be possible to complete ID verification at this time.
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Please wait 24 hours and try the upload once again. If you keep encountering problems with the verification, it might be essential to follow a few of the fixing ideas above to finish the ID confirmation, such as trying a various internet browser or device. We may need to verify some extra information.
Coinbase Pro is a different service used by Coinbase that needs 2 types of ID verification. If you’re having difficulty validating your ID, we advise using the Coinbase mobile app. Any ID confirmation done on your Coinbase account will apply to your Pro account. 90% of clients are able to deal with concerns with ID confirmation by utilizing the Coinbase mobile app and the camera on their cellphone.
For United States clients: Upload a motorist license or state ID here. Complete a set of identity confirmation concerns For EU, Australian, Canadian and Singaporean consumers: Upload two different types of supported IDs . We accept chauffeur licenses, passports, and some national ID cards. If you are verifying IDs from two different countries, please contact assistance so that we can initiate a manual evaluation For UK customers: Upload a motorist license, government-issued ID, or passport here Complete a set of identity confirmation questions ID Troubleshooting: If you are having difficulty effectively uploading a passport, driver’s license or state ID, please ensure: There is no glare on the file The image is brilliant and well lit The image is clear and all borders of the document are totally noticeable The ID is completely visible, and is not obstructed, obstructed, or redacted The document is not expired or substantially damaged If the country on your account is incorrect, or does not match the ID you published, please contact assistance. Please ensure you are uploading a supported ID type.
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Regrettably, we can’t accept any IDs aside from the supported types. If you don’t have a supported file (usually these include documents like a passport, id card, or motorist license), or your ID is ended, you’ll need to apply for, or restore, a legitimate ID prior to completing the upload. Identity Verification and Address Verification Troubleshooting: These are the most common reasons and possible solutions if you are unable to successfully complete address confirmation: Void Address Tip: Attempt various variations on your address Ex: Include the apartment number on a different line or the first line, or just getting in the apartment/unit number and not the words “apt” or “system”.
Idea: Make sure you’re utilizing your full legal name, and not a nickname, for example. Not Enough Information on Record There might not be sufficient information on record to adequately confirm identity if you are 18-19 years old. If you’re still not able to effectively confirm your identity after numerous efforts, please contact Coinbase Client assistance to start a manual evaluation.
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Fascination About Coinbase Could Not Upload Your Identity Document
Hey people. For about 2 months I am trying to confirm my account at Coinbase, however without any luck. Whenever when I publish my documents to Coinbase I get notification that ID verification stopped working: “Not able to verify your identity”. I’ve attempted to publish: my Driver’s Licencemy IDmy Passport Couple of times I tried to make much better quality images of my documents.